We aim to provide a high-quality learning experience to all our users. However, if you are not satisfied with your purchase due to technical issues, we are here to assist.
Refund Eligibility
Refunds are available only in cases where:
- You experience technical issues that prevent you from accessing or using the platform as intended, and
- Our support team is unable to resolve the issue within 5 days of you reporting the problem.
Refunds will not be issued for reasons other than unresolved technical issues.
Refund Request Process
To request a refund, please contact our support team within 5 days of your purchase at:
Please include the following details in your request:
- Your full name
- Email address linked to your account
- Date of purchase
- A brief explanation of the issue and reason for requesting a refund
Refund Processing
Once your request is reviewed and approved:
- The refund will be processed within 5 business days
- The refunded amount will be credited to the original payment method used for the purchase
Contact Us
If you have any questions regarding this Refund Policy or need assistance with our Services, please contact:
polsciencequiz
📧 email